Last updated: October 9, 2026
Returns
Request a change-of-mind return within 14 calendar days after delivery; the period begins the following day, or after the last separately delivered item. Email your order number, then return the item within 14 days of notification. Inspection is allowed; retain components and packaging and avoid unnecessary use.
You pay tracked return postage for change-of-mind returns. We cover necessary returns for damaged, faulty or incorrect goods. No restocking fees or deduction for original free delivery. Contact us before shipping.
Returns: Mewlow — Returns, 2250 NW 114th Avenue, Miami, FL 33192-4177, United States. Return-location telephone: +1 786 342 0315.
Faults and refunds
Report damage within 48 hours where possible; this does not limit legal rights. Faults or material misdescription reported within 30 days qualify for our full-refund commitment. Eligible refunds are issued within 14 days of receipt or reliable return-shipment evidence, whichever is earlier, to the original payment method. Bank posting may take 5–10 business days. Contact us promptly for cancellation. No direct change-of-mind exchanges.
Australian consumers
Our voluntary policy does not limit Australian Consumer Law guarantees. Major failures entitle you to choose a refund or replacement; other failures may require repair, replacement or refund. Mandatory rights and remedies remain unaffected.
Mewlow — operated by Novaxia LLC
8206 LOUISIANA BLVD NE, STE A #8769
ALBUQUERQUE, NEW MEXICO 87113, United States
Email: mewlow713@gmail.com
Telephone: +1 520 727 8154