Shipping policy

Last updated: October 9, 2026

Origin and destinations

Orders ship from China. Novaxia LLC is registered in New Mexico; its registered address is not the dispatch location. Standard shipping to the USA and Australia is free, without a minimum purchase.

Delivery estimates

Processing: 1–2 business days. Transit after dispatch: 7–10 business days. Estimated arrival from ordering: 8–12 business days. Business days exclude weekends and public holidays. These are estimates; customs, weather and carrier disruption can cause delays.

Tracking and delays

We email tracking details after dispatch. Contact us with your order number for late, missing, damaged or incorrectly marked deliveries. Check your address before ordering; corrections may be impossible after dispatch.

If dispatch is delayed, we explain the revised timing and cancellation/refund options, obtain consent where required and refund cancelled or unfulfilled orders as required by law. Available delivery services and charges appear before payment. Contact us before ordering if checkout rejects your address.

Mewlow — operated by Novaxia LLC
8206 LOUISIANA BLVD NE, STE A #8769
ALBUQUERQUE, NEW MEXICO 87113, United States
Email: mewlow713@gmail.com
Telephone: +1 520 727 8154